Refund policy

Our personalized products are crafted to order, minimizing excess stock and returns while reducing emissions from large warehouses.

Due to their unique nature, returns are not typically accepted. However, if your order doesn't meet your expectations, reach out to hello@allurestudioseven.com within 30 days of purchase, and we'll find a solution together, we want to ensure you are happy with your purchase!

Keep in mind, personalized orders approved for printing but later found with errors are not covered. Please review your order details carefully before submission.

Unfortunately, cancellations aren't possible due to our made-to-order process. If your item arrives damaged or incorrect, let us know immediately so we can resolve the issue promptly. Please note, we cannot refund lost packages marked as delivered.

Sale items, gift cards, and exchanges are non-returnable. For EU orders, a 14-day cooling-off period applies, allowing cancellation or return within 14 days of receipt, provided the item remains unused and in its original condition. Proof of purchase is required.